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Guide

Information that helps an assessment

You do not need to measure anything yourself. A few observations and photos make the first conversation much more useful.

WhatsApp +34 711 004 350. Shared WhatsApp line, not a duty or emergency phone.

Illustration for explanation only, not a completed installation.

Useful to mention

The general area
Town or urbanisation is enough at first.
What you notice
Scale where, since when, and on which fixtures.
How the property is used
Full-time, seasonal, rental, or managed for an owner abroad.
Existing equipment
Softener, filter or conditioner already fitted, if any.

Helpful photos, sent inside WhatsApp

Equipment label
Make and model plate on any existing unit.
Controller screen
As it currently shows.
Installation area
A wider shot showing space, pipework and drain.

Assessment information

Tell us your general area and what you want to improve. The group enquiry team will confirm the appropriate next step before anything is booked.

Discuss your water system on WhatsApp

Shared WhatsApp line, not a duty or emergency phone.