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Existing systems

Servicing an existing water softener

Inherited a softener with the villa, or managing one for an owner who is rarely there? Tell us what you notice; the group enquiry team can confirm whether a suitable inspection can be arranged before anything is booked.

WhatsApp +34 711 004 350. Shared WhatsApp line, not a duty or emergency phone.

Illustration for explanation only, not a completed installation.

Signs worth mentioning

Scale returning
New marks on glass, taps or kettles after a period without them.
Salt not going down, or going too fast
Either can point to a regeneration or setting issue.
Controller display blank or flashing
Often after a power cut; settings may need checking.
Water running to drain constantly
Worth looking at promptly.

Keep the system safe

This website does not provide remote instructions to dismantle valves, change settings or add chemicals. If useful, you can send photos of the unit label, controller screen and bypass area inside WhatsApp.

Servicing

Tell us your general area and what you want to improve. The group enquiry team will confirm the appropriate next step before anything is booked.

Discuss your water system on WhatsApp

Shared WhatsApp line, not a duty or emergency phone.